Since the beginning, CompuTech has been
committed to a top-down consultative approach to customer relationships.
Every project receives hands-on attention from one of the company’s
principals as well as an experienced account manager. Additionally,
the account management team is continually reviewing processing
to identify innovative ways to improve customers’ experience
and results. It is this client partnership philosophy that we
value most, and that gives us an edge on the competition.
CompuTech Direct’s core competencies are
Flexibility – Mailing plans and schedules
are often ever-changing events. CompuTech’s ability to anticipate
and react positively to last minute adjustments is a key
Innovation – CompuTech’s commitment
to continually developing new ideas to enhance clients’
mailing performance is evidenced by the early adoption of
multi-buyer scoring and the advanced application of Add-A-Name®
Customer Relations – There is nothing
more important than customer satisfaction. CompuTech’s team
approach to processing insures that over 25 years of experience
goes into the set up and review of every project.
We build partnerships.
Accuracy – If you don’t have
accurate execution, all your work, all your investment
goes out the window. So at CompuTech, every project has
an account executive, two customer service reps who
check each other every step of the way, as well as daily
management review. Every mailing project can have as
many as 130 checkpoints to assure job execution is
flawless. Our commitment to zero defect is persistent